When Jen* checked her emails last week and saw one unread message from her builder waiting in her inbox, she opened it with dread.

She hadn’t heard from her builder for weeks, despite multiple calls and emails, leaving her with no explanation on why the build on her four-bedroom, two-bathroom home had been stalled for months.

As she read the email, sent on Saturday from residential building company Joestarr Group, it confirmed the Victorian homeowner’s worst fears.

“The harsh reality is on the 2nd of August we will be put into liquidation,” Joestarr Group wrote.

“We apologies (sic) for the inconvenience this will cause, there just isn’t any way out.”

melbourne-based Joestarr Group is due in the Victorian Supreme Court on August 2, which is next Wednesday, after an excavation company called Saliba Excavations Pty Ltd initiated winding up proceedings over an unpaid debt.

The email has devastated customers like Jen and at least 30 other homeowners that news.com.au knows of.

“It’s soul destroying,” Jen, a healthcare worker, told news.com.au. “I’ve had a week off work, I’ve cried every single day, it’s our dreams, we’ve done everything right. We’re financially and mentally ruined.”

This is the sixth…